How to Create a Great Candidate Experience While Hiring?
What does the term “candidate experience” mean? It is one of the most important factors for attracting potential talent to your company. It means a lot that how a candidate feels about the company after they experience its hiring process. And these candidate “feelings” whether good or bad, influence them in their decision whether to accept the job offer or not.
Thus, a good candidate experience will make the candidates feel good and positive about your company. On the basis of this, they assume how you’ll treat them as an employee. The most common complaint candidates have about their job application submission is that the companies never get back to them. Responding to every application whether selected or not is one step towards creating a better candidate experience. But, crafting a great experience during recruitment involves a whole lot of strategies.
Steps to Improve Candidate Experience at Each Stage of HiringA good candidate experience might make them share their experience with others creating a reputation of your company. Some of the best practices are-
Honestly Send the Rejection Mails
Send a rejection mail or invite for an interview as soon as your decision is made. Sending an honest rejection email is always better than sending nothing and giving them infinite hope to receive a reply from you someday. People always appreciate this kind of gesture.
You might receive “Thank You for letting me know…” mail and receive another application through them or theirs after some months. At least they would come to know that you’ve read their application.
Communicate Properly
Always inform the candidate what you are expecting next from them. Tell the candidates about how many interviewers he/she will be meeting with, who they are and how they’ll join the interview, how long you expect to take the interview, etc. If possible, send a calendar invite. They make the confusion of time zone, and location clear.
Thank the Candidates during Each Step of the Process
Online assessment tests are the best way to evaluate the candidates and narrow down your choices. But it is best to talk to them, provide proper information about the test before asking them to commit any more time to your hiring process. Always thank the candidates for their efforts and time after they submit their tests and make the remaining steps of your process clear and transparent by updating them along the way.
Give Candidates Your Full Attention During the Whole Process
Prepare prior to the interviews by creating a list of questions and arranging someone to greet the candidates when they arrive, start interview on time, offer them some water or coffee to make them feel welcomed and comfortable, avoid doing other tasks while talking to the candidates, maintain eye contact as much as possible and at last, tell them if you are not considering them as soon as possible.
SummaryIf your candidates had a good experience during the hiring process, you will improve your hiring brand making it easier to attract potential candidates. Also, they’ll be more likely to accept the job and be excited to work for you. So, make your company look professional in every stage of the recruitment and hire the best talent.
Thus, a good candidate experience will make the candidates feel good and positive about your company. On the basis of this, they assume how you’ll treat them as an employee. The most common complaint candidates have about their job application submission is that the companies never get back to them. Responding to every application whether selected or not is one step towards creating a better candidate experience. But, crafting a great experience during recruitment involves a whole lot of strategies.
Steps to Improve Candidate Experience at Each Stage of HiringA good candidate experience might make them share their experience with others creating a reputation of your company. Some of the best practices are-
Honestly Send the Rejection Mails
Send a rejection mail or invite for an interview as soon as your decision is made. Sending an honest rejection email is always better than sending nothing and giving them infinite hope to receive a reply from you someday. People always appreciate this kind of gesture.
You might receive “Thank You for letting me know…” mail and receive another application through them or theirs after some months. At least they would come to know that you’ve read their application.
Communicate Properly
Always inform the candidate what you are expecting next from them. Tell the candidates about how many interviewers he/she will be meeting with, who they are and how they’ll join the interview, how long you expect to take the interview, etc. If possible, send a calendar invite. They make the confusion of time zone, and location clear.
Thank the Candidates during Each Step of the Process
Online assessment tests are the best way to evaluate the candidates and narrow down your choices. But it is best to talk to them, provide proper information about the test before asking them to commit any more time to your hiring process. Always thank the candidates for their efforts and time after they submit their tests and make the remaining steps of your process clear and transparent by updating them along the way.
Give Candidates Your Full Attention During the Whole Process
Prepare prior to the interviews by creating a list of questions and arranging someone to greet the candidates when they arrive, start interview on time, offer them some water or coffee to make them feel welcomed and comfortable, avoid doing other tasks while talking to the candidates, maintain eye contact as much as possible and at last, tell them if you are not considering them as soon as possible.
SummaryIf your candidates had a good experience during the hiring process, you will improve your hiring brand making it easier to attract potential candidates. Also, they’ll be more likely to accept the job and be excited to work for you. So, make your company look professional in every stage of the recruitment and hire the best talent.